Here’s a sentence to set alarm bells ringing: the Department for Work and Pensions is currently undertaking a rather large and important IT project to change the way people can claim benefits.
As part of the project to roll up all the various benefits and tax credits people receive into one “Universal Credit”, DWP is creating a new system that would allow people to log in online, fill in some basic details and quickly calculate how much they can claim. The money will then be paid automatically into their bank account.
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